Factory & Supplier Audits

Verify capability, systems and compliance from supplier onboarding through ongoing partnership

On-site audits assess factory capability, quality management, social responsibility and corrective-action effectiveness so sourcing teams can identify risk before engagement and verify performance over time.

Auditor and factory managers reviewing audit records together on a production floor

Why Supplier Audits Matter

Validate supplier claims with on-site evidence and reduce uncertainty at critical onboarding, ordering and ongoing-management milestones.

  1. 01

    Capability differs from claims

    Verify that people, equipment, processes and management can support the supplier’s commitments.

  2. 02

    Weak QMS execution

    Confirm that documented controls are applied in purchasing, production, inspection and issue management.

  3. 03

    Insufficient production capacity

    Assess equipment, labor, scheduling and bottlenecks that may put output or delivery at risk.

  4. 04

    Labor and social risks

    Identify potential noncompliance in employment, working hours, wages, safety and worker rights.

  5. 05

    Opaque subcontracting and sourcing

    Review critical material sources, outsourced processes and control of sub-tier suppliers.

  6. 06

    Corrective actions not verified

    Use evidence review and follow-up audits to confirm effective closure rather than relying on promises.

Five Audit Services

Select the audit scope and depth that matches the supplier relationship stage, product risk and compliance objective.

01

Factory Assessment & Audit

Verify basic factory conditions and overall operating capability.

Business profile, organization, equipment, capacity, quality systems and site management.

For new supplier onboarding, annual review or before a critical order.

02

Corporate Social Responsibility Audit (CSR)

Assess labor rights, occupational safety and business-ethics risk.

Employment, hours, wages, association, health and safety, discrimination and discipline.

For customer codes of conduct, legal requirements or social-compliance programs.

03

Quality Management System Audit

Evaluate QMS completeness, implementation and continual-improvement capability.

Document control, incoming materials, production, inspection, traceability, nonconformity and CAPA.

For quality instability, system verification, customer requirements or improvement programs.

04

Supplier Capability Assessment

Determine whether a supplier can support the target product and order requirements.

R&D, engineering, process, capacity, quality, supply-chain and delivery capability.

For new development, alternative sourcing, complex products or long-term partnerships.

05

Follow-up Audit & Improvement Verification

Confirm that corrective actions were implemented and findings effectively closed.

Root cause, evidence, site recheck, effectiveness verification and closure records.

For finding closure, re-audit, customer requests or high-risk supplier follow-up.

Standard Audit Scope

The audit checklist can be configured for the product, supplier type, customer onboarding standard and local regulations.

01

Business Legitimacy

02

Factory Profile

03

Organization & Personnel

04

Equipment & Capacity

05

Quality Management System

06

Materials & Supply Chain

07

Production Process Control

08

Labor & Social Responsibility

09

Environment, Health & Safety

Audit Workflow

From criteria alignment to corrective-action follow-up, every stage creates clear instructions, evidence and traceable records.

  1. 01

    Submit Requirements

    Share supplier, product, location and risk priorities

  2. 02

    Confirm Audit Criteria

    Align scope, standards, language and customer checklist

  3. 03

    Prepare the Audit

    Plan the visit, pre-review documents and coordinate the site

  4. 04

    Conduct On-site Audit

    Interview, review documents, observe and sample evidence

  5. 05

    Classify Findings

    Assign severity according to impact and risk

  6. 06

    Issue Report

    Organize conclusions, evidence, scores and actions

  7. 07

    Follow Up Actions

    Verify implementation, effectiveness and closure

Common audit references

Customer supplier-onboarding standards, management-system requirements such as ISO 9001, customer codes of conduct, local labor and safety laws, industry audit standards, and customer-specific checklists.

Audit Findings & Risk Classification

Connect every finding to the requirement, site evidence, severity and corrective timeline so teams can prioritize critical risk.

CriticalCritical issue
Audit requirementMandatory legal, safety, child-labor, forced-labor or major product-risk requirements.
Site findingEvidence that may cause serious harm, illegality or immediate supply-chain disruption.
Corrective actionControl risk immediately, submit root cause and implement urgent corrective action.
Target dateImmediate action
MajorMajor issue
Audit requirementImportant controls for key system processes, product quality or supply capability.
Site findingA missing key control, repeated failure or issue with meaningful business impact.
Corrective actionCreate an action plan with owner, completion date and verifiable evidence.
Target dateTypically 30 days
MinorMinor issue
Audit requirementProcedure or record requirements with limited impact on overall system effectiveness.
Site findingLocalized execution variance, incomplete record or isolated minor nonconformity.
Corrective actionComplete records, revise the process and verify relevant personnel implementation.
Target dateTypically 60 days
ObservationImprovement opportunity
Audit requirementCurrently compliant, with an opportunity to reduce risk or improve efficiency.
Site findingA practice that can be improved through clearer identification, records or prevention.
Corrective actionEvaluate against business priorities and include in continual-improvement planning.
Target dateSuggested 90 days

Each finding can include the audit clause, site photos, interview and document evidence, owner, corrective requirement and target completion date.

Digital Audit Report

Structured factory performance, risk findings and corrective actions support supplier onboarding and ongoing-management decisions.

Module scores

Company & Management85
Quality Management System72
Production & Equipment80
Materials & Supply Chain70
Labor & Social Responsibility75
Environment, Health & Safety78

Nonconformity Count

Critical1
Major4
Minor7
Observation6

Site Photographs

Risk Notes

Corrective Action Plan

Auditor Recommendation

When to Use an Audit

Gain an independent, evidence-based site assessment at different stages of the supplier lifecycle.

01

New Supplier Onboarding

Verify basic capability and risk before engagement or approved-supplier listing.

02

Annual Supplier Audit

Periodically review system execution, capability changes and ongoing compliance.

03

Before a Critical Order

Confirm factory readiness before a major project or high-risk order begins.

04

Supplier Performance Decline

Investigate system and process causes behind quality, delivery or complaint issues.

05

Customer or Regulatory Compliance

Review status against customer codes, market requirements or local laws.

06

Corrective-action Verification

Confirm actions are implemented, effective and capable of preventing recurrence.

Why Work With Us

Local audit resources, consistent methods and clear evidence support supplier management across regions.

Global Sourcing Coverage

Coverage across major production and sourcing regions supports multi-country audit programs.

Local Supplier Knowledge

Understanding of local industries, laws, labor conditions and factory communication.

Standardized Audit Methodology

Consistent procedures, finding classification and report structures keep results comparable.

Multilingual Site Communication

Reduce information gaps and improve the efficiency of interviews and evidence review.

Clear Evidence & Risk Classification

Photos, documents and site records support each finding and corrective requirement.

Customer-specific Standards

Programs can incorporate customer onboarding criteria, codes of conduct and internal checklists.

Confirm whether a supplier can be trusted before signing the order

Tell us the supplier location, product category and priority risks. An audit expert will help define the right scope and criteria.